Terms & Conditions

1Who this agreement binds

On one side, NAVICORE SYSTEMS LTD, a company registered in England and Wales under number 15579166. On the other, every Publisher and every Advertiser using the Platform, together referred to below as Partners.

Accounts are for adults — eighteen, or the age of majority where you live if that is higher — and one person or one company holds one account. Nothing in this agreement makes anyone an employee, agent, partner or joint venturer of anyone else, and commission paid under it is payment for services rather than salary.

2The words this agreement uses

These meanings hold everywhere they appear below and on any Campaign brief, and they are grouped by what a reader is usually looking for.

The parties and what they publish

Advertiser

A business that puts a Campaign on the Platform and pays commission when a qualifying conversion is confirmed.

Publisher

An individual or company approved to promote Campaigns here and to earn commission for doing so.

Campaign

One Advertiser offer as published on the Platform, together with everything the Campaign brief states about it: payout model, rate, permitted sources and GEO limits.

Platform

affiliate.love and the account area behind it, operated by NAVICORE SYSTEMS LTD.

The tracking vocabulary

Tracking Link

The unique URL or code issued to a Publisher so that traffic can be attributed to that Publisher and to nobody else.

SubID

A label a Publisher attaches to a Tracking Link to split clicks and conversions by placement or source in their own statistics.

Postback

The server-to-server call in which an Advertiser confirms that a conversion event occurred.

Attribution Window

The period following a click during which a resulting sale still credits back to the referring Publisher, as published on the Campaign brief.

The three states of a lead

Lead

Someone who completed a trackable action — a registration, for instance — that traces back to a Publisher's Tracking Link.

Qualified Lead

A Lead meeting the minimum criteria the Campaign brief publishes, such as a valid contact detail or the right GEO, and therefore eligible to be considered for commission.

Approved Lead

A Qualified Lead that the Platform's tracking, the Advertiser's postback, or both together have confirmed as commission-bearing.

Rejected Lead

A Lead that fails the Campaign criteria, duplicates one already attributed, is fraudulent, or is excluded by any other provision of this agreement.

The commission models

CPA — cost per acquisition

A fixed amount for each Approved Lead that performs a defined first-time action.

CPL — cost per lead

A fixed amount for each Approved Lead at the point of registration, whatever that Lead does afterwards.

CPS — cost per sale

A share of the value of a booking or sale, confirmed once the qualifying event completes — on travel Campaigns that means after the stay, not at checkout.

RevShare — revenue share

A share of the net revenue a referred customer produces, running for as long as that customer stays on a paid tier or otherwise stays active, as the Campaign brief defines it.

3Getting an account, and keeping it

Applications are read by hand before access opens, and we may turn one down without explaining why. Everything stated at sign-up has to be true — traffic sources, company details, payout method — and it has to stay true afterwards. A traffic mix that changes is something to tell us about in advance; an undeclared source found later is grounds for suspension.

Registration runs in five steps:

1. Register. Contact details, and the traffic sources you genuinely run rather than the ones that sound safest.
2. Fill in the profile. Promotional methods and placements, in enough detail that campaign access can be matched to them.
3. Read briefs. Open the marketplace and work through the terms of each offer: model, markets, permitted sources, qualifying event.
4. Apply. Request the campaigns that fit. Applications and their status stay together in one list.
5. Promote. Generate Tracking Links, point your postback at us, and watch conversions report back.

What the review actually looks at is written out on our approval process page.

4Joining a campaign

Each Campaign carries its own model, rate and rules on its brief. The models are CPA, CPL, CPS and RevShare as defined in clause 2, and a Campaign may combine two or more of them; where it does, each portion follows the rules of the model it belongs to.

Opting in comes before promoting, and it accepts the Campaign brief on top of this agreement. An Advertiser may reprice or pause an offer at any time; volume already delivered under the previous rate is settled at the previous rate, and the new one applies from the moment it goes live.

The four models are set side by side on the payout models page, and the traffic matrix that governs them on the campaign guidelines page.

5Traffic we refuse

Clean volume is the whole product. Everything in this list is refused on every Campaign, unless the Advertiser and NAVICORE SYSTEMS LTD have both authorised it in writing for that Campaign:

• Automated, forced or otherwise machine-generated clicks.
• Cookie stuffing, in any of its disguises.
• Bidding on an Advertiser's trademark without that Advertiser's written consent.
• Incentivised sign-ups, where the user is rewarded for the action rather than wanting it.
• Unsolicited email and messaging traffic.
• Any claim about an Advertiser, its product or its pricing that the Advertiser has not approved in writing.

Fraud checks run continuously. Suspect volume can be held while it is examined, and volume confirmed as fraudulent earns nothing and closes the account behind it. The standard we hold to is published on our compliance and brand-safety page.

6When a lead becomes commission

We pay from the tracking record, because it is the only record both sides can inspect. A conversion counts once the Advertiser's postback reaches us within the Attribution Window. No commission arises for a Lead that:

• misses the Qualified Lead criteria on the brief — wrong GEO, unusable contact details, and so on;
• duplicates a Lead already attributed, whether to you or to another Publisher;
• came from a method clause 5 refuses;
• is marked fraudulent or invalid by the Advertiser or by our own tracking;
• converts only after the Attribution Window has closed.

Most lost conversions are technical rather than contractual — a broken link, a blocked pixel, an edited parameter. Test before you scale; the setup is documented under tracking links and postbacks.

7Statistics, disputes and the review window

Your dashboard carries Campaigns, Applications, Statistics and Payments, with clicks and conversions broken down against your SubIDs. A figure that looks wrong is worth raising: we pull the logs, and where an Advertiser is involved the dispute is worked with both sides looking at the same numbers.

Raise it in writing within 30 days of the end of the billing period it belongs to. Later than that and we may decline to reopen the period, because the underlying log detail does not stay available indefinitely.

8Holds, payment on request and currency

Earnings become payable once the Advertiser has approved them and the review period has run. Holds exist so that refunds, chargebacks and fraud checks settle before money moves, and held volume is visible in your dashboard while it waits rather than simply missing from the total.

Payment is made on request and is not tied to a fixed cycle or schedule. Once your approved balance reaches the published minimum you may raise a payout request in Billing, and we pay within 15 business days of receiving that request, in the currency and by the method on your account. The days are counted from your request rather than from the close of any billing period, and the time your bank, wallet or payment provider needs to credit the funds is not inside them.

That period runs where your account is verified, your payout details are complete and correct, and the amount is not held, disputed, under fraud review or reversed; it pauses while we are waiting for information we have asked you for. A corporate Publisher's request is complete when its invoice reaches us — see clause 9.

Your default currency comes from the country of the IP you registered from, and you can change it in settings. Taxes on your side and bank charges on your side are yours; a conversion later reversed can be set against a subsequent payout.

We issue no work-completion certificates or comparable signed acceptance documents. What supports a payment is the Approved Lead count and the commission the Platform calculated from it, evidenced by the two documents in clause 9.

The figures on the record

Holding period

Up to 7 days for verified publishers

Payment cycle

None fixed — payment is issued on your request

Time to payment

Within 15 business days of your request

Default currency

Derived from the country of your registration IP

Changing currency

In account settings, whenever you like

Completion certificates

Not issued — see clause 9

How a request is raised, the minimum and the methods sit on the payment schedule page.

9The two documents your dashboard issues

For each payout request the account will generate a Receipt and a Report, both printable and downloadable, and both describing the same money.

The Receipt states

• the gross amount accrued;
• any deduction taken, such as a fee or tax withheld where that applies;
• the net payout, in figures and in words;
• the payment currency, together with a payment number;
• your payee name, mailing address and Publisher ID;
• the billing period and the routing details the payment used;
• the issue date and the entity issuing it.

The Report states

• your Publisher ID and name;
• the billing period it covers;
• the total sum, matching the Receipt;
• the site or project the traffic came from;
• the units that Campaign is measured in — clicks, impressions or Leads, depending on its model.

A corporate Publisher issues its own invoice to NAVICORE SYSTEMS LTD for the amounts earned; the Receipt and the Report sit alongside that invoice rather than replacing it. For a corporate Publisher the 15 business days in clause 8 are counted from the day that invoice reaches us.

10Verification, tax residence and corporate publishers

Account information has to be accurate, current and complete. Depending on where you are, how the account behaves and how you joined, we may ask for proof of identity, proof of a residential address, your country of tax residence, and — only where a legal obligation requires it — a tax identification number. No TIN is requested at registration today; that may change as our position on cross-border reporting obligations such as DAC7 is finalised. Corporate Publishers supply a VAT number where they have one, which is used in reporting to auditors.

Enhanced identity verification, which may run through a third-party provider, falls mainly on Publishers who registered directly through this website rather than on everyone, since full identity documentation is not available to us in every case. Sanctions screening, PEP screening and adverse media checks we carry out ourselves, as our own compliance obligations require.

NAVICORE SYSTEMS LTD acts as nobody's tax agent. Each Partner works out and meets its own tax obligations on what it earns or pays here. How the resulting records are handled is set out in our Privacy Policy.

11Money moved by third parties

Payments may travel through third-party payment providers. Where such a provider is late, errs, suspends its service or fails to complete a transaction, we are not answerable for it to the extent the cause lay outside our reasonable control. The time such a provider takes to credit the funds to you is not part of the 15 business days in clause 8, which end when the payment leaves us.

12Brands, creatives and figures you may not repeat

An Advertiser's brand may be used in the ways its Campaign allows and no others. Creative assets remain the property of whoever produced them. Campaign data is not yours to resell, and our rates are not yours to pass to a third party.

Personal data you collect on your own placement remains your responsibility under the law that applies to you. What we do with account and tracking data is set out in our Privacy Policy and our Cookie Policy.

13Ending the relationship

Either side may close an account by giving written notice. We can suspend access immediately where we see fraud, a legal risk or a serious breach of this agreement. On an ordinary closure, earnings already approved and clean are still paid on request, on the terms in clause 8.

14What we do not promise

The Platform is provided as it stands. No income level, approval rate or uninterrupted uptime is guaranteed, and no such promise should be read into a campaign brief or a conversation with our team.

So far as the law permits, our liability to a Partner is capped at the fees that passed through that Partner's account during the three months before the claim. Liability that cannot lawfully be limited — fraud included — is not limited here.

15The duties running each way

A marketplace holds together only while both sides carry their half.

If you publish

• Send traffic only from the sources declared at sign-up.
• Keep every placement brand safe and honestly labelled.
• Never buy, automate or incentivise a click.
• Use the Tracking Link as issued, without rewriting its parameters.
• Follow whatever the Advertiser sets out on the brief.

The publisher program in full.

If you advertise

• Describe the offer, the payout and the accepted traffic completely.
• Fire the postback for every conversion approved.
• Put the reason in writing before rejecting a conversion.
• Give notice before cutting a live rate.
• Keep the account funded so cleared earnings leave on time.

What advertiser onboarding covers.

16Raising a complaint

Anything gone wrong with the website, the Platform or the way we have handled you goes to [email protected] with "Complaint" in the subject line, so that it reaches the people who can investigate it rather than the people who can only forward it.

Where it goes

[email protected]

Subject line

Complaint

Tell us

Your full name, your Publisher ID where you have one, and what went wrong

Acknowledged within

Five business days, in writing, with the name of the person picking it up

Closed or explained within

Fifteen business days from acknowledgement

If it runs long

We say so, and why, rather than letting the thread go quiet

The timings we hold ourselves to on the record: acknowledgement in writing inside five business days, and a resolution or a reasoned explanation of what more we need inside fifteen. Where an investigation cannot land in that window, we tell you before the window closes.

A complaint about how we handle personal data has its own route and its own regulator, both described in clause 11 of the Privacy Policy.

17Governing law and jurisdiction

The law of England and Wales governs this agreement, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from it. Where you live somewhere whose mandatory consumer rules give you protection that cannot be contracted away, this clause does not take that protection from you.

18Revisions to these terms

These terms and the campaign offering behind them can change. Whichever version was in force at the moment of a campaign opt-in or a payout is the version governing that transaction. Where a change materially affects active Partners, it reaches them by email or by a notice in the account before it takes effect.

19Primary language

This agreement is drafted in English, and English is the language it is read in for the purpose of resolving a dispute about what it means. Where any part of the website, the Platform or these clauses is published in another language for the convenience of a Partner who prefers to read it that way, the translation is a courtesy and not a second version of the contract.

Should a translated clause and its English counterpart appear to say different things, or to say the same thing in ways that could be read differently, the English text is the one that governs. That rule does not remove any protection your local law reserves to you where such protection cannot be contracted away.